What Our Customers Are Saying
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Courtney Barnwell, Aiken, SC
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Retuning customer
Graham Wood, Appling, GA -
I needed a seal very badly for neck bearing. They had it and shipped very quickly and saved the day !!!!! Happy to do business with them !!
Nobel Carlson, Charlotte, NC -
Cannot say enough good about Aiken Motorcycle. I have a 2007 Honda VTX-T that I laid down (deer jumped in front of me). I wanted the bike checked over, a turn signal repaired, new tires and completed service. I wanted to find a light bar for the bike (maybe I could see the deer better). The team there really had to search high and low. They even purchased a couple light bars that didn't quite look right and work until they found the right one (the perfect one). NO CHARGE for the two they purchased and tried, even though they called and told me the nuances about them that I ended up not liking once the bar was on the bike. They really went the extra mile to make sure it was right staying in touch with me and keeping me posted on the progress the whole time. They've made a lifetime customer out of me.
Robert Newman, Augusta, GA -
Great service even on a lawn mower! I had a new Honda mower that after several cuttings refused to start - frozen pull cable. Dropped off the mower, and they said they would look at it. After several days they got to it and gave me a call. No problem was apparent (I guess things unfroze after a while?). They spent a good bit of time getting me to explain the symptoms, and then spent a good bit of time to check out absolutely everything. The problem never reappeared. When I picked up the mower, the charge was zero! They had even washed the mower so it looked brand new. Great service!
Mike Gregory, Aiken, SC -
I was on my first ever long distance ride when I noticed my only key was cracked and a saddlebag was loose having lost a fastener nut.. I pulled in on Saturday afternoon and asked for help. Your employee Chris Wilbanks in the Parts Dept. fixed me right up with a new key and a fastener. I cannot thank you good folks enough for getting me home safe.
Paul Flanagan, Conway, SOUTH CARO -
Would like to thank the service department for the care that was taken in repairing our motorcycles, my 2005 Yamaha Road Star clutch plates replacements, and my wife's 2010 Harley 48 Rocker Box gasket. Look forward to seeing U all soon. Nice friendly people you have working there always makes us feel welcome. Happy New Year
Harry , Graniteville, SC -
I have been dealing with Aiken Motorcycle since I believe 1999. I have bought 2 Yamaha Zuma's and a used 2012 Yamaha XT250 and have loved each of these bikes. I always recommend Aiken Motorcycle to co-workers, friends, and family, as it has everything I have ever needed or wanted. One walk around the store lets you know they have it all. I have also used their Service and Parts department and the staff are always willing to extend a helping hand as well as give advice that has been so helpful. I will retire in 2 years and will be living between here and NC but when it comes to Motorcycles, I will always come back to Aiken Motorcycles Sales and Service for my needs. One more thing, when I went through a Divorce and thought I could not find Financing, Aiken Motorcycle helped me to obtain it. Don't NOT call them because of your credit, you can give them a chance without any embarrassment.
William Skip Anderson, Edgefield, SC -
"I've been dealing with Aiken since 1995, even though I was riding a make of motorcycle they didn't sell. They treated me like an old friend beginning with my first purchase, and have been great supporters of Motorcycle Rider Education since I began teaching in 1997. Their customer service and competitive pricing is so good that I didn't have to struggle when making the decisions to buy my last two bikes (and almost every other motorcycle accessory purchased since 1995) at Aiken Motorcycle."""
Bob , Aiken, SC -
"Aiken Motorcycle is my lifeline when it comes to my passionate love towards motorcycles. I love going to the store because I know that everybody is my friend and knows me in some way. I started going to Aiken Motorcycle when I was eleven and haven't stopped yet. Over The last four years Aiken Motorcycle has always be willing and ready to help me in any way. Recently I purcahsed a Honda CRF250R6 from them and it went seamlessly thanks to service and sales. The Parts Department gets your parts in within 2-3days at the most unless they're on backorder. Service deparment works well when you have a scheduled appointment if not they can be backed up for 2-4 weeks. So its smart to make appointments every month even if you don't need anything done to your bike. Because accidents happen to everyone. Well I just want to thank all of you for being there when called upon! Continue to be all you are and more! Thanks, Andrew Ferrara"""
Andrew , Aiken, SC -
"Thanks to Aiken Motorcycle we are able to ride again and everytime we stop by we are always greeted with friendlyness. When you walk in the door at Aiken Motorcycle you see a smile on the faces of the people that work there. Another nice thing about Aiken Motorcycle is that when you purchase a motorcycle from them, well, when they tell you it will be ready at a certain time you know it will be waiting for you to take it home. Our next motorcycle is definitely going to be purchased at Aiken Motorcycle. Thanks alot guys for all you've done and continue to do, and for being such nice people. God Bless you all!!"""
Lydia Drew , Aiken, SC -
"Originally I spoke with Neil. He was very helpful and incredibly handsome. It never hurts to have a good-looking man sell you a good-looking motorcycle. Thanks Neil! When are we gonna go riding? ;)"""
Anonymous , Frederick, MD -
"Best folks I've ever had to deal with. Service folks are smart and know what they are doing. Overall, a very good place to do business with and all the employees make you feel like you're part of the group. These folks know what riding and the rider is all about. drop by and check them out. """
Anonymous , Harlem, GA -
"I went through an exhausted search for the best deal on a good used bike. I searched the internet, local rags and dealerships. I drove to Aiken from Augusta several times, ""Just Lookin"" when I spotted what I thought was a new VStar 1100 Silverado. I asked Lori about it. It had 4800 miles and was well taken care of. The price was half that of a new bike. I took it for a test drive. When I returned I noted there seemed to be a slight mis-alignment in the bars with the front end. Marsha grabbed a tech and he took it out back and brought it back and said try it now. It was perfect. I told Marsha my wife would love a scooter but all they had was a new Red Burgman and someone else was in the process of financing it. There was no way I could go home with a Silverado and not have something for my sweety. Marsha said they had a used 400 Burgman out back. She had it cleaned up and I test drove it. I was set. I made a call to my wife who approved without even seeing it. I told her my bank was closed and I could bring a cashiers check. Seeing how anxious I was Marsha took a personal check from me to secure the purchase, unbelievable in this day and age but that what you get from Aiken Motorcycle Sales & Service, good old fashion deals where your word still stands for something. It was well after business hours by this time and Marsha stayed till my brother-in-law arrived with a truck to bring the scooter back. She helped load and secure both bikes by giving me a set of tie-down straps. The staff goes above and beyond to make your purchase and experience there a welcoming one. I HIGHLY recommend Aiken Motorcycle Sales & Service to anyone."""
Eric , Martinez, GA -
I have purchase two bikes from Aiken Motorcycles. My last purchase was a 2009 VTX1300T. So for I have only been able to put around 300 miles on it. It has been either cold or raining since I purchased it. Both purchases went very well. The staff at Aiken Motorcycle was both friendly and helpful. Neil was very knowledgeable about the bike I was interested in and did an outstanding job at getting me a good deal and the financing that I could afford. I will and have sent friends of mine to purchase bikes from them. All of them are very pleased with their bikes. I hope to be sending them more business soon.
Rodney , Aiken, SC -
"First let me say the staff at Aiken Motorcycle Sales are first class all the way. I bought a new 2009 Ninja and the sales rep. Neil Lauster was very up to date on all the info I needed. He located my new 2009 Ninja and had it delivered before the release date for the 09's, dang fine fella. So if you're in the market for a new or used bike you cant go wrong with Aiken Motorcycle Sales....first rate all the way......................Joe Randall"""
joe , williston, SC -
"I want to thank you so much for the service you performed on my bike back on June 13, before I went on my big ride across country. New tires, new brakes and you checked out my VTX1300 from head to toe - making sure everything was tight and ready to go for 6,000 miles. I had total confidence in the bike. The accessories I bought to keep the bike secure while I slept at night, were wise investments and it meant I didn't have to worry. I am so grateful you didn't brush me off like the shop did to a Harley owner I met along the way. He asked about new tires and brakes and was told his bike was fine for his trip. Half-way through his trip, he was buying tires & brakes. I had to brag on you folks to the guy. Thank you for working me into your always busy schedule. And for doing an OUTSTANDING job of keeping my bike sound and me safe. I am home now after 5 weeks and still love getting on the bike everyday."""
Carol , Grovetown, GA -
"I recently purchased a 2008 Honda Rebel 250.It is my first motorcycle.At 46 years old I never thought I would be on a motorcycle.With the help of Marsha I was able to chose a bike I felt comfortable with.I have enjoyed riding it.The first service came due and was handled very well.My bike went in and was done in no time.I enjoy my experiences with Aiken Motorcycle.I always receive excellent service.I look forward to my next bike.They never make me feel silly cause I'm a novice rider.I will definitely be shopping with them again! """
Debbie , Ridge Spring, SC -
"After getting the ""run-around"" from the Augusta dealers, the drive to Aiken was absolutely worth it. Fair prices and SUPERIOR customer service from the entire staff. I would recommend Aiken Motorcycle Sales and Service to anyone in the market for a motorcycle."""
Anonymous , Augusta, GA -
"Hey, I'm Austin Rentz and I'm 13 years old. I bought a used 2004 KX100 2-Stroke from Aiken Motorcycle. My dad bought a 2007 CRF450R 4-Stroke. Both the bikes run great, and when they don't run right we bring them in to Aiken Motorcycle to get them fixed. Then we get them out and they work like new. I'm constantly stopping in to see if they got any new bikes or gear. So I just wanted to say thank for the great service I get from Aiken Motorcycle"""
Austin , Aiken, SC -
"My new Suzuki C50T Motorcycle is a dream. We took a trip home on it and it performed beautifully. Although I have back problems and my back did bother me on and after the trip I was very well pleased with the performance and the gas mileage of this motorcycle. I would recommend this motorcycle to anyone looking for a nice crusier and I would certainly recommend Aiken Motorcycle Sales & Service. Lydia Ward"""
Lydia , Aiken, SC -
"IMO the best dealership in the csra or state for that matter. Very good prices on the bikes and accessories and one of the best service depts. around. Service on my bikes has always taken place in a timely manner. Marsha and her staff are and have always been top notch. What more could a motorcyclist want."""
Robert , Williston, SC -
"YOUR DEALERSHIP IS TOPS! THANK-YOU FOR ONCE AGAIN HELPING US ON THE PURCHASE OF OUR NEW MOTORCYCLE. YOUR STAFF IS ALWAYS HELPFUL AND COURTEOUS. WE REALLTY APPRECIATE THE TIME AND EFFORT THAT YOU HAVE TAKEN TO ASSIST US WITH OUR PURCHASE. WE HAVE REFERRED OTHER PEOPLE TO YOUR DEALERSHIP AND WILL CONTINUE TO DO SO. THANK-YOU AGAIN FOR A GREAT EXPERIENCE. YOUR STAFF IS OUTSTANDING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"""
RODNEY , NORTH AUGUSTA, SC -
"I have done business with Aiken Motorcycle sales since Marsha's Daddy ran the business on the corner of Pinelog and Whiskey Rd and have never had any trouble. Thanks Marsha for everything. I am very pleased with my new Yamaha XT 250. Looking forward to years of fun!"""
Joe , Aiken, SC -
"While in town for business my wife and I came across the dealership. Since we were looking for trail bikes for our daughters, we stopped in and looked to see what they had avalible. I ended up talking to the sales staff for 45 minutes about the bikes and options we had. We left to go back home and after a week decided to go ahead and buy the bikes. I requested a quote from our local dealership and one from Aiken. The quote from Aiken was by far the best deal, I was so happy when I heard the price I asked Neil to hold them and we will be there in an few days to pick them up. I gave Neil a card number to hold them and figured he would wait until we got there to prep the bikes and start the paper work. It was such a suprise when we pulled into the parking lot a few days later, the bikes were sitting outside, side by side ready to go. That is a moment my daughters will not forget, riding up and seeing the bikes they been looking at and wanting just sitting ready just for them. They had no idea we were getting them by the way it was a suprise, and the way Neil had them ready and waiting was perfect. Neil had the paper work ready and when I walked in through the door he looked up and called me by my name. Wow! what a great place to do business. The town of Aiken is beautiful, and my family can't wait til we come back to have the bikes serviced, and I can't wait til its time to buy my wife and I a bike. Neil will have the sale for sure!"""
Kenny , Myrtle Beach, SC -
"This purchase was by far the best yet with a very helpful and super courteous sales rep with next day delivery as promised. Thank You for getting my ride back on the road. """
chris , merced, CA -
"Just traded my V-Star 650 in for a Star 950 Tourer. Marsha did all the work and I am totally pleased. The bike is a great ride as was my trade, I will continue to do business with Aiken Motorcycle and look forward to seeing Marsha in the Spring for that Jet Ski...Thanks """
Anonymous , Beech Island, SC -
"i highly recommend aiken motorcycle sales , i recently purchased a 2009 gs 500 and the salesman neil was very helpful, he fully explained all the features and controls on the bike before i rode out . this is the third bike i have purchased from these fine folks going back to 1983 when they were a tiny dealership , they have grown to where they are because they are highly professional and courteous. you cant go wrong if you decide to do business with them """
benjamin , graniteville, SC -
"pretty good dealer for most stuff. """
Sled , New Ellenton, SC -
Shannon , Aiken, SC
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"You folks always save me time and money. Your staff has always gone beyond what I would normally expect or what I experienced when going to my original dealer. To all you folks reading this, just go see for your self, The Aiken dealer and staff are simply the best. They appreciate and respect the customers."""
Jerry , Grovetown, GA -
"I can't tell you how great the people who work at Aiken Motorcycles are, particularly Marsha. If you want excellent service and customer care where they will not BS you, go to Aiken motorcycles. """
Noah , Augusta, GA -
"Great guys, and gal, great service, great products. Made several purchases and very happy with the recommendations given. Just bought a new bike from them and couldn't be happier. Will keep coming back for all my midlife crisis needs. Top notch team at Aiken Motorcycle. """
Bryan , Aiken, SC -
"Great company to do business with! If you're in the market to buy a new bike, accessories or service, then look no further. Me and wife we're very pleased with the customer service and the expert knowledge of the ams&s staff."""
Edward , North Augusta, SC -
"I have been doing business with you for 40 years. I have been to other shops but have always ended up back at Aiken MSS .To feel you can trust the people you're dealing with .....priceless."""
Carl , GA -
"The most important purchase I ever made was a Honda3000is GENERATOR from the team at Aiken Motorcycle Sales. During the ice storm of 2014 I was off utility power for 5 full days and my Honda ran almost none stop for 120 hours with no issues at all!!! The fuel efficiency is critical in emergency situations. One 3.4 gallon tank ran over 20 hours but the average was about 12-15 hours/tank. I would advise anyone purchasing a Honda to invest in a transfer switch as well. This is the safest and most convenient wasy to hook up to your house and run select circuits such as heater blower, refriderator, etc. I look forward to servicing my Honda GENERATOR at Aiken Motorcycle so I am once again prepared for the next power outage. Thank you Aiken Motorcycle Sales and Service. Chip Marvin"""
Chip , Aiken, SC -
"As always, a pleasure doing business with Marsha "
Broome , Washington, GA -
"I came into Aiken motorcycle to just take a look at a new V-Star 950. Marsha and her team just made me feel so welcome and comfortable. They made my wife and I a deal on a NEW 2013 V-Star 950 that we just could not turn it down. Made the purchase right then and drove it home that day!!! Thanks Marsha for all you and your staff did to make us feel Great about our purchase!!! """
Steve , North Augusta, SC -
"Once again the great staff at Aiken motorcycle came through. Our chapter had our yearly trip to the Blueridge mountains and I had a last minute electrical problem that could have sidelined my trip. The service department quickly diagnosed and repaired my bike and got me on the road. Just got back and had zero issues. THANKS AMSS!"""
Eric , Martinez, GA -
"Great staff with excellent service and knowledge!"""
Brett , Aiken, SC -
"I have been buying motorcycle parts and having my bike serviced at Aiken Motorcycle for sometime. I just want to say thanks to Marsha and the crew. You always do a great job, and I would recommend anyone for purchase of a used or new bike, parts or service. You guys are the best!"""
Gary , Aiken, SC
Hey everyone, I just wanted to give a shout out to a younge lady named: Kirsten who works at: Aiken Motorcycle located at 2139 Whiskey Road Aiken SC. Two days ago I purchased my very first motorcycle and went there to check out their inventory. While I was browsing their awesome wall of helmets, she asked if I could use any assistance. I had some questions about helmets. She happily proceeded to not only answer my questions about safety raitings but also found me a helmet that would fit my tiny skull just right. She also reassured my concerns and anxieties about being a first time rider. Even educating me on the local Motorcycle Riders Safety Course here in Aiken. This younge lady then helped me pick out a pair of blue FLY gloves that would match my bike! She really helped set my mind at ease about my future as a motorcyclist and even got me eager about my first ridw. I finally got to take my firat ride yesterday and I have to say that it was just as great as I had heard about! Thank you so much Kirsten! You helped my shopping, my day, my first ride, my confidence and my safety! You are the best!Courtney Barnwell